How can we help?

Contact us

Email support@betweenus.app. We aim to reply within two business days. Please include the version of iOS you’re on and a short description of what happened — screenshots help.

Common questions

Most questions are answered on the home page FAQ — privacy, the AI, pricing, Bridge mode, and how to delete your data.

App Store

BetweenUs launches on the App Store soon. Subscribe and review updates there once we’re live.

You are not alone — crisis resources

BetweenUs is a journaling companion for self-reflection. It is not a substitute for professional diagnosis, treatment, or therapy. If you’re in crisis, please use one of the resources below.

If you’re in immediate danger

Call 911 (US) or your local emergency number right now. You don’t have to do this alone.

United States

• 988 Suicide & Crisis Lifeline — Call or text 988 · 24/7 · Free · Confidential
• Crisis Text Line — Text HOME to 741741 · 24/7
• Veterans Crisis Line — Dial 988 then press 1
• Trevor Project (LGBTQ+ Youth) — Call 1-866-488-7386 · 24/7

International

• Samaritans (UK & Ireland) — Call 116 123 · 24/7 · Free
• Lifeline (Australia) — Call 13 11 14 · 24/7
• Talk Suicide Canada — Call 1-833-456-4566 · 24/7
• International Directory — findahelpline.com

A note from BetweenUs

BetweenUs is a journaling companion for self-reflection. It is not a substitute for professional diagnosis, treatment, or therapy. If you’re struggling, please reach out to a licensed mental-health professional or one of the resources above.